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Empire Telecom

Facility technology

Senior living technology, one company

Phones, cordless, door entry, fax, resident TV and Wi-Fi, installed and supported by one team.

A senior living community building

Why one vendor

One number when something stops working.

Most facilities run phones from one company, TV from another, Wi-Fi from a third and the door intercom from whoever installed it years ago. When something breaks at night, nobody knows who to call.

We put it on one account with one support line that answers 24/7, and we read every bill before we change anything, so you start by seeing what you pay today.

  • Starts with an audit

    We read every phone, internet and TV bill line by line, free.

  • One team on site

    Phones, cabling, TV and Wi-Fi installed together.

  • Answered 24/7

    A live U.S.-based person who can already see your account.

  • Every building

    Groups see every facility in one customer portal.

Questions

What operators ask us.

What technology does a nursing home need?

At minimum: a phone system with a reliable nurses station, cordless phones for floor staff, a way to receive referral faxes quickly, emergency lines for elevators and alarm panels, and Wi-Fi for staff and residents. Most buildings also want resident TV and a door intercom.

Can you take over what we have now?

Yes. We start with a free audit of every bill and every line, keep what is worth keeping, and replace the rest on a schedule that does not interrupt care.

Do you work with multi-facility groups?

Yes. Every building goes on one account and one customer portal, so a regional manager can see all of them.

We are buying a building. Can you have it ready?

Yes. We order every service in the new operator’s name before closing and are on site on takeover day.

Start with what you pay today.

Tell us about the building and what you want to change. We read every bill free and come back with a plan and a quote.

How many beds or units?
What do you want to look at? pick any
How many buildings?

What happens next: a person on our team reads your request and replies by phone or email. Anything urgent? Call (732) 363-9898, answered 24/7.