Every call answered like you would answer it.

Hello and thank you for calling [Facility Name]. Your call may be monitored or recorded for quality assurance.

If you know your party's extension, you may dial it at any time.

For admissions, press 1.

For the business office, press 2.

For the administrator, press 3.

For social services, press 4.

For nursing, press 5.

For human resources and job openings, press 6.

For recreation, press 7.

For medical records, press 8.

For the dietary department, press 9.

For the front desk, press 0.

To hear these options again, press star.

Thank you, and have a wonderful day.

Thank you for calling [Facility Name].

For admissions, press 1.

For nursing, press 2.

For the business office, press 3.

For the front desk, press 0.

Thank you for calling [Facility Name]. Our offices are closed, but our nursing staff is here around the clock.

If you know your party's extension, you may dial it at any time.

For the [First floor] nurses station, press 1.

For the [Second floor] nurses station, press 2.

For the [Third floor] nurses station, press 3.

For admissions, please leave a message and we will call you back first thing in the morning, or press 4 to reach the admissions coordinator on call.

Thank you for calling [Community Name], where every resident is family.

To schedule a tour or ask about availability, press 1.

To reach a resident, press 2 and say or spell their name.

For resident care and wellness, press 3.

For the business office, press 4.

For dining and activities, press 5.

For the front desk, press 0.

Thank you for calling [Community Name] memory care. We are glad you called.

To speak with the care team about your loved one, press 1.

To schedule a visit, press 2.

For questions about billing, press 3.

If you would like to leave a message, press 4 and we will return your call today.

Thank you for calling [Facility Name] admissions. If you are calling from a hospital with a referral, press 1 to reach our admissions coordinator on call, 24 hours a day.

To send a referral by fax, use [Fax Number]. All other callers, please leave a message and we will return your call first thing in the morning.

Thank you for calling [Agency Name] home care.

If you are a new client or calling about care for a loved one, press 1.

If you are a current client, press 2.

If you are a caregiver calling about your schedule, press 3.

To apply to join our caregiver team, press 4.

For billing, press 5.

For all other calls, press 0.

Thank you for calling [Hospice Name]. If this is a medical emergency, please hang up and dial 911.

If you are a patient or family member and need a nurse now, press 1. A nurse is available 24 hours a day.

To make a referral, press 2.

For bereavement support, press 3.

For the office, press 4.

For all other calls, press 0.

Thank you for calling [Clinic Name] urgent care. If this is a medical emergency, please hang up and dial 911.

We are open [Hours]. No appointment is needed. You can also save your place in line online at [Website].

For test results, press 1.

For billing and insurance, press 2.

For medical records, press 3.

To speak with the front desk, press 0.

Thank you for calling the office of [Practice Name]. If this is a medical emergency, please hang up and dial 911.

To schedule, change or cancel an appointment, press 1.

For prescription refills, press 2.

For referrals and authorizations, press 3.

For billing, press 4.

If you are a pharmacy or another provider's office, press 5.

For all other calls, press 0.

Thank you for calling [Practice Name] dental. If you are a new patient, welcome. Press 1 to book your first visit.

For current patients scheduling an appointment, press 2.

For billing and insurance, press 3.

If you have a dental emergency after hours, press 4 for instructions.

For the front desk, press 0.

Thank you for calling [Clinic Name] physical therapy.

To schedule a visit, press 1.

For insurance and billing, press 2.

To reach your therapist, press 3.

For the front desk, press 0.

Thank you for holding. Your call is important to us.

Did you know [Facility Name] offers short-term rehabilitation with physical, occupational and speech therapy, six days a week?

Visiting hours are [Hours]. Families can also schedule a video call with their loved one through our front desk.

We are always looking for caring people to join our team. Visit [Website] to see open positions.

Thank you for your patience. Someone will be with you shortly.

Thank you for holding. At [Agency Name], our caregivers help with personal care, meals, medication reminders and companionship, so your loved one can stay at home.

Most care starts within [48 hours] of your first call.

Are you a caring person looking for flexible work? We are hiring caregivers now. Visit [Website] to apply.

Thank you for waiting. We will be with you shortly.

Thank you for holding. Did you know you can request refills, see test results and message your care team any time through our patient portal at [Website]?

Please have your date of birth and insurance card ready. It helps us help you faster.

Thank you for your patience. We will be right with you.

Thank you for holding. Your call is important to us.

While you wait, visit [Website] to [see our latest offers / track your order / book online].

At [Company Name], we have been serving [City] since [Year]. Thank you for choosing us.

Please stay on the line. Someone will be with you shortly.