Nextiva
Nextiva, for less than buying direct
Business phone, video and messaging with customer experience tools, popular with small and mid-sized businesses. Demo this week, setup free.
Sold, set up and supported by Empire Telecom
- Less than buying direct
- Demo this week, on your call flow
- Free professional services
- One support line after go-live
What Nextiva is good at
Strengths.
- Calling, video and messaging in one app
- Customer experience tools for teams that handle customer conversations
- A strong reputation for support
- Simple to roll out for small and mid-sized teams
Who it suits
Best for.
Small and mid-sized businesses that want an easy rollout and good support.
- Check: Which features are in each tier
- Check: Contract terms and renewal pricing
- Check: Number porting timeline
What analysts and users say
Nextiva, by the numbers.
From Gartner’s Magic Quadrant and from verified user reviews on G2.
Not in the Magic Quadrant
Nextiva was not one of the vendors evaluated in the 2026 Gartner Magic Quadrant for UCaaS (July 2026).
4.5 out of 5
Nextiva, from 3,654 verified reviews. Users praise customer support; the most common complaint is complexity.
How we handle it
We set it up and train your team, so the parts people find complex are done before they log in.
G2 ratings checked October 2026. Gartner does not endorse any vendor, product or service depicted in its research publications. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates.
Inside Nextiva
What your team works in.
Real screens from Nextiva. On your demo we show them with your own users, numbers and call flow.
Nextiva next to the alternatives
Swap in any platform we sell. Everything below changes with your pick.
3 picked
G2 4.5Not evaluated
G2 4.2Leader
G2 4.4VisionaryWho is strong in what
Feature by feature
Scores are our take, 1 to 5, from Gartner placements, G2 reviews and our own installs. Gartner placements from the 2026 Magic Quadrant for UCaaS and the 2025 Magic Quadrant for CCaaS; G2 ratings checked October 2026. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates.
Want real prices for these? We get every platform you picked quoted below buying direct, with professional services free.
Get my offerWhy buy Nextiva through Empire
Same platform. Lower price, faster demo, free setup.
Lower pricing than direct
You pay less than buying direct. We sell every major platform, put them in competition for your business and negotiate the price for you.
Demos this week
We run the demos ourselves, on your own call flow, on your schedule. No waiting for a vendor’s sales calendar.
Free professional services
Discovery, call flow design, number porting, phone setup, training and go-live support, at no charge.
One number for support
After go-live you call us, not a vendor queue. Answered 24/7.
Head to head
Nextiva compared.
vsRingCentral vs Nextiva
RingCentral for depth and integrations; Nextiva for a simple rollout and support for smaller teams.
vsDialpad vs Nextiva
Dialpad if AI on every call matters most; Nextiva for an easy rollout and strong support.
vs8x8 vs Nextiva
8x8 for international teams and calling plus contact center together; Nextiva for a simpler rollout for a US team.
vsGoTo Connect vs Nextiva
GoTo Connect for phones plus GoTo Meeting in one bundle; Nextiva for a simple rollout and strong support.
vs
Nextiva vs Vonage
Nextiva for an easy rollout and strong support; Vonage if you run on Salesforce or need messaging APIs too.
Also worth a look
Other platforms we would put next to it.
RingCentral
Phone, messaging and video in one app, with one of the largest integration catalogs.
Dialpad
AI built into every call: live transcription, summaries and coaching.
8x8
Employee calling and contact center on one platform, with strong international coverage.
Microsoft Teams Phone
Real phone numbers in Microsoft Teams, through EmpireUC Direct Routing.
Questions
What buyers ask us.
Is Nextiva cheaper through Empire?
Yes. You pay less for Nextiva through us than buying direct from Nextiva. We sell every major platform, so Nextiva competes for your business, and we negotiate the price for you. Setup is free on top.
How fast can we see a Nextiva demo?
This week. We run it ourselves, on your own call flow, so you never wait for a vendor’s sales calendar.
Who sets Nextiva up?
We do, free: discovery, call flows, number porting, phones, integrations, training and go-live.
Do we have to choose this platform?
No. We will show you the two or three that fit best, side by side, and you choose.
See Nextiva this week.
Tell us about your team and we will set up a Nextiva demo on your call flow, with pricing next to the alternatives.