Greetings & hold music
Sound like the business you are.
Empire customers get professionally recorded auto attendant greetings and voicemail messages free. For more, our copywriters research your business and write IVR and on-hold scripts that sell while callers wait.
Free for customers
Three steps to a professional greeting.
Write the script
To route callers quickly, keep the greeting and menu short and clear. To cut call volume, answer common questions in the menu — for example, put “store hours and location” first if that is what people call about. A submenu can carry the detail. To keep it simple and professional, thank the caller and route them straight to where they need to go, with no extra options.
Choose a voice
Jessica, Lily or Sara; Will, Liam or Brian — in English, with Spanish and other languages on request.
Send it to us
We return a finished recording, ready for your phone system.
Auto attendant
- Cloud
- Hospital
- Hospice
- Education
- Government
Custom on hold
- Retail
- Nonprofit
- Legal services
- Accounting
- Insurance
- Restaurants
- Enterprise
- Small business
- Startups
- Financial
- Number Brokering
- Network Status Page
- What is My IP Address
- Portal Login
- Mobile App Downloads
- Auto attendant recordings
- On hold music downloads
- Headset Compatibility
- How to docs
- Caller-ID application
- Hosted explained
- Business Services Internet TV eFax Answering Service Cellular Plans Audio Marketing
- Internet
- eFax
- Answering Service
- Cellular Plans
- Audio Marketing
- Healthcare
- hello@empiretelecomnj.com
- @EmpireTelecom
- @Empiretel
- @empire_telecom
- empire-telecom-nj
- Empire Telecom
- Professional Copywriting
- Male or female Voice
- Background Music
- IVR Script and Recording
- Spanish IVR Script & Recording
- Custom On Hold Script
- Custom On Hold Recording
- Custom On Hold Music
- Choice of over 100 music Tracks
- Extensive Market Research
- Conferencing
- Phones and Headsets
- Television
- Business Mobile
- Custom Greetings
- Hospitals
- Nursing Agency's
- Legal Services
- High Tech
- How to Video's
- On Hold Music
- How to Docs
- Contact Support
Free downloads
Greetings and hold music, ready to use.
- Assisted Living Auto Attendant — female
- Nursing Home Auto Attendant — female
- Call Queue Greeting + Music — male
- Store Warehouse Auto Attendant
- Holiday Jingle Bells Greeting — male
- Urgent Care Office Greeting — male
- Call Recording Announcement — female
- Enter Extension Announcement — female
- Extended Nursing Home Greeting — female
Nursing homes
Phone menu scripts, written for you.
Swap in your facility name and extensions, then send it to us to record.
SNF Main Greeting Long
- Hello and thank you for calling [Nursing Home Name], your call may be monitored or recorded for quality assurance purposes.
- If you know your party's extension you may dial it at any time.
- For admissions, please dial 1.
- For the business office manager, please dial 2.
- For the administrator, please dial three.
- For social work, please dial 4.
- For nursing, please dial 5.
- For Human Resources, please dial 6.
- For recreation, please dial 7.
- For medical records, please dial 8.
- For the dietary department, please dial 9.
- For the front desk reception please dial 0.
- To repeat this menu please dial star.
- Thank you and have a wonderful day.
SNF Main Greeting Short
- For the front desk receptionist, please dial 0.
- For administration, please dial 1.
SNF After Hours Greeting
- Hello and thank you for calling [Nursing Home Name], your call may be monitored or recorded for quality assurance purposes. If you know your party's extension, you may dial it at any time.
- For the [Nurses station name], please dial 1.
- For the [Nurses station name], please dial 2.
- For the [Nurses station name], please dial 3.
Recordings
Sound like the business you are.
Six voices · English & Spanish
Free for customers
Professionally recorded auto attendant greetings and voicemail messages, at no charge.
Written for you
Our copywriters research your business and write the menu and the on-hold script.
Music and messages on hold
More than 100 tracks, or your own message about services and hours.

On hold
Selling while they wait.
Music · Messages · 100+ tracks
Say something useful
Hours, directions and services, instead of silence.
Change it by season
Holiday hours and closures recorded in advance.
Free downloads
Ready-made greetings and hold music you can use today.

Recording
Where the greetings come from.


Take your greeting up a notch.
Send your script — or tell us about your business and we’ll write it.
