Retail
Better customer experiences.
Connect with customers online, in-store, and in the moments in between all from a single communications platform.
On the floor
Your phone system, away from the desk.
Whether you are at the till or in the stockroom, the whole system is on the handset in your pocket.
- Connect over any browser, device or the mobile or PC app.
- Stay nimble with accurate call-routing and SMS order alerts for curbside, BOPIS, and delivery.
- Share phone lines across different endpoints and quickly connect shoppers to the right department.
Every kind of store
Built for the way retail runs.
Clothing and specialty
Appointment calls, stock enquiries and after-hours messages handled.
Pharmacy and drug retail
Separate lines for scripts, refills and the front counter.
Automotive
Service bookings, parts and reception on one tree.
Questions
What we get asked.
Can we text customers when an order is ready?
Yes — business texting from the store number, once the number is registered for business messaging. We handle that part with you.
Can each store have its own hours?
Yes, and head office can change them all from one place.
Do staff need a desk phone?
No. The app works on a phone or a tablet, so staff on the floor answer the same line as the counter.
Can we see which store misses the most calls?
Yes, that is in reporting — answer rate and missed calls per location.
Other industries
We work across all of them.
On the floor
Answer without leaving the customer.
Mobile · Curbside SMS · Store menus
The system on a handset
Staff answer the store line from anywhere in the shop.
Curbside by text
Customers say they have arrived, staff get it instantly.
Hours answered automatically
The menu handles the questions that tie up the counter.
In store
Where the calls actually land.
Want it running in your stores?
Book a demo and see it with your locations and your hours.