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Empire Telecom

Empire Dev

Brands and websites, built for the building.

Names, logos, websites, hosting, marketing and social media, from the team that has spent years inside healthcare facilities. One company for the phones, the internet and the way you look to the world — and a portal where you run the site yourself.

maplecitycarecenter.com
The Maple City Care Center website, designed by Empire Dev
Live today

Why it matters

A family choosing a home for their mother reads the website before they ever call. The site has to look like the care inside the building: warm, clear and current.

What we do

Everything your brand needs, under one roof.

From the first sketch of a logo to the week the tour requests start arriving. One team, so nobody is blaming the web company for what the host did.

Our work

Facility brands, live today.

Websites we designed and run for skilled nursing and rehabilitation communities, each with its own name, its own look and its own careers page.

maplecitycarecenter.com
The Maple City Care Center website home page
uticacarecenter.com
The Utica Care Center website home page
Live today
  • Eagleview
  • Karolwood
  • Nightingale
  • Camelot
  • Noble
  • Canyon
  • Woodlands
  • Atlantis
  • Nexus
  • Stoneledge
  • Maple City
  • Utica
  • Barnwell
  • Rome
  • Guilderland
  • Mohawk Valley
  • Chittenango

Social media, with AI

A marketing team that never takes a day off.

We set up your profiles and an AI that drafts posts in the facility’s voice: events, open houses, staff spotlights, open positions and holidays. A person on your side approves, or lets it run on its own once you trust it.

  • Posts drafted in your brand, with your photos
  • Approve, edit or schedule from one place
  • Autonomy you set: approve everything, or let it run

Healthcare

We already know your business.

Empire Dev was born inside Empire Telecom, and Empire Telecom has spent over a decade serving more than 2,500 facilities. We do not need the census explained, or who actually chooses a facility, or why the admissions number matters more than the main line.

  • Written for families and referrers, not for other marketers
  • Admissions and referral paths thought through before the design
  • Contact forms built for how facilities actually handle enquiries
  • The same team that installed your phones answers the phone

Buying a building

New owner, new name, live on takeover day.

When an operator buys a facility, we order every service in their name before the closing and launch the new name, website and social media the day they take over — after auditing the seller’s bills.

Your website, in your portal

Run the site yourself. Every page of it.

Every site we build is managed from the Websites tab of the same customer portal that holds your tickets and invoices. No web company to email, no waiting for a change.

Overview

The site’s status, plan and a link to the live site.

Variables

The facility’s details in one place, used across every page.

Menu

The site’s navigation, reordered and renamed.

Jobs

Open positions with type, shift, department and pay. Each gets its own page and application.

Applications

Every application that comes in from the site, in one list.

Notices

An announcement bar, or an emergency notice that cannot be closed, with an end date.

Popup

A welcome or tour popup: when it shows, how often, on which pages, with a live preview.

SEO

Titles and descriptions, so families find the building.

Pages

Every page of the site, edited from the portal.

Analytics

Pageviews, visitors, sessions, bounce rate, time on page and form submissions.

Diagnostic

The connection between the site and the portal, checked.

All changes live

Publish from the portal; no web company to email, no ticket to wait on.

Inside the Websites tab

This is the real portal.

Screens from a live facility website, managed from the customer portal.

empiretelecom.io/portal
The website listed among a facility’s services
empiretelecom.io/portal
Open positions on the Jobs tab
empiretelecom.io/portal
The announcement bar and emergency notice settings
empiretelecom.io/portal
Website analytics for the last 30 days

Bundled with your services

Already an Empire Telecom customer?

Creative work is included with eligible EmpireUC, internet and EmpireTV services. Standalone projects are quoted on their own.

  • Custom website design, included
  • Brand identity package: logo, colors, typography
  • Hosting for the life of the service
  • Ongoing marketing and SEO at a reduced rate

Questions

What clients ask.

Do we have to be an Empire Telecom customer?

No. Standalone projects are welcome. Bundled creative work is a thank-you for facilities that run their phones, internet and TV with us.

How long does a site take?

Most facility sites run four to six weeks from the first conversation, depending on how quickly photos and copy come back.

Who owns the site afterwards?

You do. The domain, the content and the design are yours, hosted with us for as long as it suits you.

Can you work with our existing brand?

Yes. Plenty of groups have a logo they like and need everything around it rebuilt.

Do you handle the Google listing?

Yes, Google Business Profile setup and the local listings are part of the work.

Start a project

Tell us what you have today and what it needs to do, and we will come back with a plan.

What can we help with?

What happens next: a person on our team reads your request and replies by phone or email. Anything urgent? Call (732) 363-9898 — answered 24/7.